Suddently on our Magento site with AuthnetCIM, create customer profile , create payment profiles has stopped working.
Even Old profiles are not getting listed on //store/authnetcim/manage/ page.
Authnetcim is configured with production account credentials and is set to use
Validation Type - liveMode
Authorize.Net Test Mode - No
Payment Action - Authorize Only.
Please suggest any reson for the issue or solution.
The Transaction ket and login ID are correct. Also payment authorization and capture works just fine.
Only saving new customer profiles and old profiles are not getting fetched in magento.
For get customer profiles it doesnt throw any error too
While creating a new payment profile this is the response that we get in magento-
<?xml version="1.0" encoding="utf-8"?><createCustomerPaymentProfileResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"><messages><resultCode>Error</resultCode><message><code>E00027</code><text>This transaction has been declined.</text></message></messages><validationDirectResponse>2,1,2,This transaction has been declined.,,S,4894129507,none,Test transaction for ValidateCustomerPaymentProfile.,0.01,CC,auth_only,none,Test,Test,,234 Street,New York,New York,10013-8765,US,1255555875,,firstname.lastname@example.org,,,,,,,,,0.00,0.00,0.00,FALSE,none,Bhfhfhgfhgfhgfgfdghfgf,P,,,,,,,,,,,,XXXX,MasterCard,,,,,,,,,,,,,,,,</validationDirectResponse></createCustomerPaymentProfileResponse>
It got decline by the credit card issuing bank. It that just one card or any credit cards?
Can you set the validationMode to testmode to save the payment profile then run a few dollars auth_only transaction against the payment profile to see if it work? If that work, call authorize.net, it might be a settings issue.