New profile created via authorize.net sandbox web console or through API are not displaying in the customer information manager but through API I am able to use the received profile id and customer id.
The actual problem is in my sandbox profiles created after 9th Jan 2019 is not displaying in the Customer Information Manager list whereas we have created plenty of profiles.
Please fix the above bug if any in the sandbox.
If I understand your issue correctly, you are creating customer profiles through either the API or the Merchant Interface. However, these customer profiles do not appear within the Merchant Interface but you can create new transactions using the API?
And you've created many customer profiles after January 9th and none appear within the Merchant Interface?
We've duplicated your issue in the sandbox and our product team is investigating. Hello
would recommend subscribing to this topic so that you'll be alerted via email with updates. To subscribe, click Topic Options at the top of this thread and then select Subscribe. You'll then receive an email once anyone replies.