Customer details n transaction details api

[Sarita555]

Hi,

We have integrated authorize.net in our product.

We are using the transaction details API for reporting.

For one our clients the  "getTransactionDetailsRequest" api method is not returning the customers address and line item details. This is affecting the reporting.

Why are the details not retunred.

Can anyone please help.

[RichardH]

Hello @Sarita555

Can you provide a Transaction ID so we can research this further?

Richard

[Sarita555]

It's our Clients Transaction Id.. So is it safe to provide it here?

[Joy]

Hi Sarita555,

Please email us more details including the transaction ID in question and the exact request you are sending at Developer@Authorize.Net so we can check this for you.

Thanks,

Joy