How to remove "Need payer consent" on my Unsettled Transactions List?

[animepoko]

Hello,

How to remove "Need payer consent" on my Unsettled Transactions List?

I'm testing transaction with paypal, if the transaction was not finished, this posting still in the unsettled transaction list.

How can I remove this manually or API ?

Please help me...

Trans ID	Invoice Number	Trans Status	Submit Date	Customer	Card	Payment Method	Payment Amount
7134113566		Need payer consent	29-Apr-2015 10:55:40		P		USD .13
7134108138		Need payer consent	29-Apr-2015 10:54:03		P		USD .12
7134106421		Need payer consent	29-Apr-2015 10:53:34		P		USD .11

[Joy]

Hi animepoko,

Transaction remains in unsettled transaction in Need Payer Consent status for 48 hours. There is not a way to override this or remove it programmatically via the API or manually through the interface.

Thanks,

Joy

[animepoko]

Thank you, Joy.

You mean they are going to remove after 48 hrs?

Please advise me,

Thank you.

[adnanraja07]

I am facing same issue. After paypal payment, it shows status of "Need Payer Consent" for 48 hours and then status changes to Expired.

Can anyone guide how to resolve this issue?

[mmcguire]

"Need payer consent" will require another step-  the customer needs to approve of the charge via the PayPal Express Checkout UI and then you will need to send an Authorization Only Continued or Authorization Capture Continued request for the transaction to proceed.

This documentation may help:

https://developer.authorize.net/api/reference/features/paypal.html

[tixex]

The best way to not face is to provide the Paypal support the transaction id and let them know why and where it is coming from, you should not face further issues then.

Regards,

Tristan Leroy