In our application, we supply our custom order ID in the custom ordered field of the createPaymentRequest's transaction data object. We've also included this ID in a custom field, which appears in the confirmation email sent after the transaction.
However, when we receive the transaction payloads and check the response from the getTransactionStatusController, the customOrderId is missing. We've tried a few workarounds, but they aren't perfect. We need to reliably match our transactions with the customOrderId.
Has anyone encountered and resolved this issue?
