- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Random Error Messages
We have been using the Authorize API for over 3 years to handle not only one time purchases but also recurring billing. After a recent update, we are now starting to see random error messages with the following response: "An error occurred during processing. Please try again." This is easily duplicated across multiple Authorize API requests especially when creating a recurring subscription. If we retry the request, it normally succeeds. Is there any insight as to why now the Authorize service is returning processing errors?
โ02-20-2025 07:42 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Veteran user of the API as well and our experience is the same. It seems like 20-30% failure rate across many different APIs.
Using one kind of call as an example, if we send the same request 10 times, a few seconds apart. Sometimes will get success, other times this error message:
<ARBGetSubscriptionResponse xmlns:xsi=\"
http://www.w3.org/2001/XMLSchema-instance\" xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\" xmlns=\"
AnetApi/xml/v1/schema/AnetApiSchema.xsd\"><messages><resultCode>Error</resultCode><message><code>E0001</code><text>An error occurred during processing. Please try again.</text></message></messages></
ARBGetSubscriptionResponse>
Contacted chat and they told me to open a ticket. Opened a ticket and they told me to check here.
โ02-27-2025 01:30 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
At least they responded to you! I opened a ticket and haven't heard back yet!
โ02-27-2025 01:51 PM

