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Receiving Response Code 3 / Reason Code 261 on Prior Auth Capture
Twice this morning we've received an error when capturing a prior authorization. Here's the response:
{'cvv_response': '', 'authorization_code': '170898', 'response_code': '3', 'amount': '0.00', ' transaction_type': 'prior_auth_capture', 'avs_response': 'P', 'response_reason_code': '261', 'response_reason_text': 'An error occurred during processing. Please try again.', 'transaction_id': '6373212075'}
When viewing the transactions in the control panel they are captured though.
โ07-30-2014 07:08 AM
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Hello @swehren
If you are still having trouble with your production account, I would encourage you to contact customer support.
Richard
โ08-04-2014 01:01 PM