Regarding Hosted Payment Form Response

[hgarg100]

Hi,
We are using AuthorizeNet HPP as paymemnt gateway to capture the transactions on our commerce website.

We are facing a random issue. For few transactions which were processed and settled successfully, we are not getting the correct response.

For example: We got the responses like below for few transactions:

1) setImmediate$0.15294066049013533$1

2) 

{"target":"metamask-inpage","data":{"name":"metamask-provider","data":{"method":"metamask_chainChanged","params":{"chainId":"0x1","networkVersion":"loading"}}}}

But we are expecting the response in following format:

action=transactResponse&response={"accountType":"MasterCard","accountNumber":"XXXX1745","transId":"80457724047","responseCode":"1","authorization":\"000001\","billTo":{"firstName":"Test","lastName":"User","company":"Test Company","address":"Test Address","city":"Minato-Ku Tokyo","zip":"105-0013","country":"JP"},"totalAmount":"2136.0","dateTime":"5/27/2024 8:37:38 AM"}

Please look into this and let me know the reason.

[josephand · Accepted solution]

It sounds like the issue you're experiencing might be due to interference from browser extensions or incorrect handling of responses. The responses like the Metamask related one suggest that a browser extension could be injecting scripts and altering the response. Plz try disabling any browser extensions especially Metamask and test the transactions again. Hope this will clear.....

[msalman264]

A hosted payment form response should be secure, user-friendly, and compliant with industry standards such as PCI DSS. Ensure that the response includes clear transaction status, detailed receipts, and any necessary follow-up actions. It's essential to provide customers with a seamless and trustworthy payment experience, fostering confidence in the transaction process.