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Wrong link for "Configure ARB Email Notifications"?

When I log into my merchant sandbox account and go the Tools->Recurring Billing menu option, there is a link there for "Configure ARB Email Notifications".  But the link target is:

https://sandbox.authorize.net/UI/themes/sandbox/User/UserList.aspx

which just takes me to a list of users for my account.


Where can I set up which email notifications I want to receive for ARB transactions, failures, etc., or is this not possible?

 

If it's not possible, how would I get notified when a recurring transaction fails so I can suspend the customer's service and notify them?

 

Thanks,

-- Vinnie

swbrains
Member
4 REPLIES 4

Did you try going into one of the users?

RaynorC1emen7
Expert

It's not possible to drill down into or edit anything with the one user listed (me).  The only option on this page is a link at the top of the list to add a new user.

Add a new user. It on the second page.

Seems odd that I would have to add another "dummy" user just to be able to edit the notification parameters of the first and only user I need.  Is this by design for some reason, or is this something n the UI that needs to be corrected?