When I log into my merchant sandbox account and go the Tools->Recurring Billing menu option, there is a link there for "Configure ARB Email Notifications". But the link target is:
https://sandbox.authorize.net/UI/themes/sandbox/User/UserList.aspx
which just takes me to a list of users for my account.
Where can I set up which email notifications I want to receive for ARB transactions, failures, etc., or is this not possible?
If it's not possible, how would I get notified when a recurring transaction fails so I can suspend the customer's service and notify them?
Thanks,
-- Vinnie
08-09-2011 06:42 PM
Did you try going into one of the users?
08-10-2011 04:33 AM
It's not possible to drill down into or edit anything with the one user listed (me). The only option on this page is a link at the top of the list to add a new user.
08-10-2011 09:37 AM
Add a new user. It on the second page.
08-10-2011 11:22 AM
Seems odd that I would have to add another "dummy" user just to be able to edit the notification parameters of the first and only user I need. Is this by design for some reason, or is this something n the UI that needs to be corrected?
08-10-2011 06:15 PM