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cross referencing error codes with customer settings.

Apparently the customer has requested additional data that I didn't know they were requiring. With a valid card, I'm getting:

 

"error": [
{
"errorCode": "33",
"errorText": "Bill To Address is required."
},
{
"errorCode": "33",
"errorText": "Bill To City is required."
},
{
"errorCode": "33",
"errorText": "Bill To State/Province is required."
},
{
"errorCode": "33",
"errorText": "Bill To Zip/Postal Code is required."
},
{
"errorCode": "33",
"errorText": "Phone is required."
},
{
"errorCode": "33",
"errorText": "Email is required."
}
]

 

It looks like this is set in the Enhanced Address Verification Service (AVS) Handling Filter, but I want to make sure before I have them review this setting. I can't, for example, find where the email or phone number is set to be requird. 

 

 

leehinde
Contributor
Contributor
1 ACCEPTED SOLUTION

Accepted Solutions

Login to the Merchant Interface at https://secure.authorize.net, click on Settings and Profile -> Payment Form -> Form Fields and uncheck the Required box for the particular FIELDS, that you do not want to require.

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Certified Authorize.net developers

View solution in original post

NexusSoftware
Trusted Contributor
2 REPLIES 2

Login to the Merchant Interface at https://secure.authorize.net, click on Settings and Profile -> Payment Form -> Form Fields and uncheck the Required box for the particular FIELDS, that you do not want to require.

Powered by NexWebSites.com -
Certified Authorize.net developers
NexusSoftware
Trusted Contributor

Odd as it is, that was it.

 

Thanks.