"networkTransId" is coming with multiple 0's only(0000000000...) in Authorize.net transaction resp.

[navigasandbox2]

Hi,

I have integrated Authorize.net and made changes for COF mandate. It was running fine when it's implemented(24 September 2021). But on Friday(24 December 2021) when I ran it , I am getting multiple 0 only in the response (see response below) I am using charge a customer profile<https://developer.authorize.net/api/reference/index.html#payment-transactions-charge-a-customer-prof...> for transactions. Following is the payload of my request:

<?xml version="1.0" encoding="utf-8"?>

<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">

   <merchantAuthentication>

      <name>8*****2K</name>

      <transactionKey>69c**********8Bv</transactionKey>

   </merchantAuthentication>

   <transactionRequest>

      <transactionType>authOnlyTransaction</transactionType>

      <amount>8</amount>

         <profile>

            <customerProfileId>903260949</customerProfileId>

            <paymentProfile>

               <paymentProfileId>902980356</paymentProfileId>

               </paymentProfile>

            </profile>

         <processingOptions>

            <isFirstRecurringPayment>false</isFirstRecurringPayment>

            <isFirstSubsequentAuth>true</isFirstSubsequentAuth>

            <isSubsequentAuth>false</isSubsequentAuth>

            <isStoredCredentials>true</isStoredCredentials>

         </processingOptions>

      </transactionRequest>

</createTransactionRequest>

I got the following response from Authorize.Net:

<?xml version="1.0" encoding="UTF-8"?>

<createTransactionResponse xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

   <messages>

      <resultCode>Ok</resultCode>

      <message>

         <code>I00001</code>

         <text>Successful.</text>

      </message>

   </messages>

   <transactionResponse>

      <responseCode>1</responseCode>

      <authCode>000000</authCode>

      <avsResultCode>Y</avsResultCode>

      <cvvResultCode>P</cvvResultCode>

      <cavvResultCode>2</cavvResultCode>

      <transId>60182826364</transId>

      <refTransID />

      <transHash />

      <testRequest>0</testRequest>

      <accountNumber>XXXX1111</accountNumber>

      <accountType>Visa</accountType>

      <messages>

         <message>

            <code>1</code>

            <description>This transaction has been approved.</description>

         </message>

      </messages>

      <transHashSha2 />

      <profile>

         <customerProfileId>903260949</customerProfileId>

         <customerPaymentProfileId>902980356</customerPaymentProfileId>

      </profile>

      <networkTransId>00000000000000000000000</networkTransId>

   </transactionResponse>

</createTransactionResponse>

The networkTransId is coming as multiple 0's. It is coming same for all the transactions every time.

When I performed same request Earlier(24 September 2021), then the networkTransId was a unique string for all the transactions. E.g. - GATHLJF840VEO8RNMBNTDHU.

I didn't find any change in the request fields of above-mentioned API. Do I need to make any changes in the mentioned request to get unique networkTransId?

Can you please guide me to get the unique networkTransId?

Sandbox details:

username: n*******1

[MansourH]

Hi @navigasandbox2 ,

Please try again, this should now be resolved.

Mansour

[bobp]

Hi Mansour,

I am also encountering this same issue with all 0's in the networkTransId for COF transactions.  It was working correctly last week but yesterday (1/17/22) is when I noticed the 0's being returned in that field.  This happens through our code calls as well as through the Authorize a Credit Card AP Live Console (https://developer.authorize.net/api/reference/index.html#payment-transactions-authorize-a-credit-car...) when I post my own JSON:

{

    "createTransactionRequest": {

        "merchantAuthentication": {

            "name": "5KP3u95bQpv",

            "transactionKey": "346HZ32z3fP4hTG2"

        },

        "refId": "123456",

        "transactionRequest": {

            "transactionType": "authOnlyTransaction",

            "amount": "5",

            "profile": {

                  "customerProfileId": "903512139",

                  "paymentProfile": {

                        "paymentProfileId": "903251223"

                  }

            },

            "customerIP": "192.168.1.1",

            "processingOptions": {

            "isFirstRecurringPayment": false,

            "isFirstSubsequentAuth": false,

            "isSubsequentAuth": false,

            "isStoredCredentials": true

      },

            "authorizationIndicatorType": {

           "authorizationIndicator": "pre"

          }

        }

    }

}

Do I have something wrong or is there an issue with the API?

Thank you,

Bob P