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transaction fails/ clears all fields with empty response/reason codes PHP API

Yesterday, everything was working fine, and has been for months.

I changed nothing and today, when someone submits their card info, all fields are cleared and I get no response - almost instantly.

 

......php?response_reason_code=&response_code=&response_reason_text=

 

Any thoughts on what's happening (or not happening?)

 

Thank you,

 

Bill H.

 

 

3 REPLIES 3

Hello @Coffee1HouseDEV

 

Is your issue with your live production account or a sandbox account?  If production, we suggest also contacting customer support by phone to get immediate assistance.

 

Richard

RichardH
Administrator Administrator
Administrator

Production

It is now working. And I didn't do anything.