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Planned System Maintenance Notification Production - April 20, 2024

On 04/20/2024, we will be implementing planned payment gateway updates for Production, beginning at 9:00 PM Pacific until 9:30 PM Pacific.

For details on services intermittently inaccessible, please see our support article, Planned System Maintenance Service Impact.

Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.


Also 04/20/2024, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2021 will be permanently archived and no longer accessible in the Merchant Interface.

For detailed information on how to search for and download transactions within a specific date range, please see our support article, How do I download transaction search results?

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