Error - General system failure

[jamiehowlette]

I am trying to understand the cybersource rest api and created a sandbox account, and then got the key, shared secret key along with the organization id for the http signature. I can update the credentials fine on the API reference page
https://developer.cybersource.com/api-reference-assets/index.html#payments_payments_process-a-paymen...

But get a 502 error response on the request:{
"id": "7313261891836251404953",
"submitTimeUtc": "2024-11-11T11:56:29Z",
"status": "SERVER_ERROR",
"reason": "SYSTEM_ERROR",
"message": "Error - General system failure."
}

I tried using the Java rest client but get a ApiException : 502 Bad Gateway

I dont know what I am doing wrong.

[RealEstateJot]

The Error - General System Failure message typically indicates a broad issue with your operating system or software. It can be caused by hardware malfunctions, corrupt files, insufficient resources, or software conflicts. To troubleshoot, start by restarting your computer to clear temporary glitches. Check for system updates or driver issues, as outdated drivers can cause system errors. Run a System File Checker scan to fix corrupt files, and use Disk Cleanup to free up space. If the problem persists, consider checking hardware components like your RAM or hard drive for faults, or performing a system restore to a previous stable state.