Like said above. I even renewed for a new key and edited it within my SQL database however. When people proceed to checkout I get an error message 13.
It was working before, I used a chopped up store code in the beginning then switched it over to cubecart for better and stable security. However it wasn't updating my database properly so it was set back to the old shopping cart. It has not worked since?
11-04-2011 06:24 AM
It sound like the it pointing to use the test(sandbox) server URL instead of the production server URL.
11-04-2011 08:04 AM
I'm a bit unfimiliar to what you mean test(sandbox)
11-04-2011 08:23 AM
These are production server
https://api.authorize.net/soap/v1/Service.asmx
https://api.authorize.net/xml/v1/request.api
https://secure.authorize.net/gateway/transact.dll
SandBox Test server
https://apitest.authorize.net/soap/v1/Service.asmx
https://apitest.authorize.net/xml/v1/request.api
https://test.authorize.net/gateway/transact.dll
A Sandbox/Test loginID TransactionKey will not work(error 13) on the Production Server and vice versa
11-04-2011 08:49 AM - edited 11-04-2011 08:59 AM
Oh okay, ya no it's actually using the https://secure.authorize.net/gateway/transact.dll filie
11-04-2011 09:15 AM
If it a production ID/Key using the production URL, then there probably typo or extra space somewhere in the loginID or transactionKey.
11-04-2011 09:21 AM
I double checked, when into the API clicked the check box to disable old keys.
It showed screen with New Key. I Typed it in double checked doubled checked. Did not click the "Coninue" button in the screen. Saved SQL changes and it still giving me error 13
11-04-2011 09:28 AM
Do a easily test. Copy the link and change x_login and x_tran_key
https://secure.authorize.net/gateway/transact.dll?x_version=3.1&x_type=AUTH_ONLY&x_amount=0.05&x_car...
Put it in a browser and run it and see if you get error 13. Should get a declined for the test x_card_num. If you still get error 13, time to call support.
Since you saved the ID and Key in SQL. Maybe there is an access issue(security) with the web server to the database/table?
11-04-2011 09:42 AM - edited 11-04-2011 09:43 AM