CIM Gateway: Creating a customer payment profile without billing address

[rushi]

I am trying to create a customer profile on the live gateway for CIM, however I get rejected with Error: *"E00027 There is one or more missing or invalid required fields"*. This is my request:

    <?xml version="1.0" encoding="UTF-8"?>
    <createCustomerProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
       <merchantAuthentication>
          <name>-removed-</name>
          <transactionKey>-removed-</transactionKey>
       </merchantAuthentication>
       <profile>
          <description>Anush (4f293e17536e86bc66000000)</description>
          <email>anush@foobar.com</email>
          <paymentProfiles>
             <billTo>
                <firstName />
                <lastName />
                <company />
                <address />
                <city />
                <state />
                <zip>94111</zip>
                <country />
             </billTo>
             <payment>
                <creditCard>
                   <cardNumber>-removed-</cardNumber>
                   <expirationDate>2016-12</expirationDate>
                   <cardCode>-removed-</cardCode>
                </creditCard>
             </payment>
          </paymentProfiles>
       </profile>
       <validationMode>liveMode</validationMode>
    </createCustomerProfileRequest>

and this is the response which says "There is one or more missing or invalid required fields"

<?xml version="1.0" encoding="UTF-8"?>
<createCustomerProfileResponse xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<messages>
<resultCode>Error</resultCode>
<message>
<code>E00027</code>
<text>There is one or more missing or invalid required fields.</text>
</message>
</messages>
<customerPaymentProfileIdList />
<customerShippingAddressIdList />
<validationDirectResponseList>
<string>3,1,290,There is one or more missing or invalid required fields.,,P,0,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,,,,,,,,94111,,,,anush@foobar.com,,,,,,,,,0.00,0.00,0.00,FALSE,none,F68A9C87C1E1472521704EF38C21F647,,,,,,,,,,,,,XXXX1234,Visa,,,,,,,,,,,,,,,,</string>
</validationDirectResponseList>
</createCustomerProfileResponse>

 Error code 290 in the response indicates I'm missing AVS (address) information (from the documentation). I've got the zip code, but I don't have the billing address. How do I create a customer profile without specifying a billing address? 

All this has worked while in developer mode on the sandbox, but it seems to fail on the live gateway. Any help here would be appreciated.

Thanks

Rushi

[RaynorC1emen7]

It could also be a fields that was set as a required field in the merchant account

Login to the account

Account Settings

Payment Form

Form Fields

Check to see if anything you are not passing is check as required.

[rushi]

I checked  on the Payment Forms page. None of the fields are marked as required, I also made sure that payments that fail AVS are not rejected. Despite all of these changes my API calls still get rejected.

[RaynorC1emen7]

Just reread the VISA requirement. the billto address is required, can't be blank.

You can't valid(livemode) if you don't have the billto address

[rushi]

RaynorC1emen7,

Where are these "visa requirements"? Also, when I use the AIM gateway, I have no such problems. The payment always goes through without a billing address. 

Thanks

Rushi

[RaynorC1emen7]

http://developer.authorize.net/api/cim/

xml doc, page 14

when you did the AIM, was it for auth_only $0.00?

[adambt]

Had the same error - I changed the validation mode to "none" which fixed it.