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Can't void CIM validateCustomerPaymentProfileRequest with transaction status "Pending Review"

I'm implementing CIM to store customer profiles.

I've added several profiles with liveMode enabled and now some of those test transactions have been listed as unsettled transactions for 5 days now. Their status is FDS - Authorized/Pending Review and we can't void them.

What do we do with these $0 transactions? Will they go away on their own? I can't find any information about this problem.

xuXvaVJ
Member
1 ACCEPTED SOLUTION

Accepted Solutions

SOLUTION:

Log into Authorize.Net, click on Tools > Fraud Detection Suite. There you can select these particular $0 transactions and void them, at most 20 at a time.

View solution in original post

xuXvaVJ
Member
1 REPLY 1

SOLUTION:

Log into Authorize.Net, click on Tools > Fraud Detection Suite. There you can select these particular $0 transactions and void them, at most 20 at a time.

xuXvaVJ
Member