cancel
Showing results for 
Search instead for 
Did you mean: 

Card verification codes not being processed

We are getting an E00027 error in production when:

 

1. Our CCV settings require processing (P)

2. We are passing a CCV in a ValidateProfile request (we are using .NET api)

3. For some reason (?) Authorize.NET does not process the CCV. Transaction says that the CCV was not processed, even though we passed it into the ValidateProfile request. 

 

Did something change recently in regards to this? It was working and then stopped some point recently.

 

I'd tell you the version of the AuthorizeNET.dll we are using, but the DLL has no version number associated with it.  I would assume it is at least 2-3 years old. 

mmsimmersion
Member
1 REPLY 1

@mmsimmersion This could be due to a processor update rather than changes to the API.

Please call Merchant Support at 877-447-3938 so we can investigate. It would be helpful if you had sample transaction IDs, along with your Gateway ID number, when you call. Thanks!

--
"Move fast and break things," out. "Move carefully and fix what you break," in.
Lilith
Administrator Administrator
Administrator