E00040 The record cannot be found. right after profile create

[agoniabg]

Sometimes when create a new Payment Profile and right after that call subscribe with profile api I got E00040 error. After resubmitting the request later it works...

This seems like a bug in authorize.

I'm using sandbox account with the php library.

[RichardH]

Hello @agoniabg

We've reported this issue to our product team for analysis.

You might also consider just creating a subscription  directly which will also create a customer profile as well in a single call.

Richard

[agoniabg]

Hello @RichardH and thanks for the reply.

I tried with the call you mansioned.

But in create Payment Profile call there is an option validationMode=live, which validates the card.

I miss it here. :(

How I validate the card before create a subscription.

Manually make AUTH_ONLY transaction for $0.1 and then void it right before calling the create subscription api?

What is the recommended approach?

[Saurabh0310]

Hi,

We are facing same issue in 2017. Is the issue fixed with some way or other or product team just ignored it. ??

Please update.

Thanks

[CoreyC]

Being worked on here as well:
https://community.developer.authorize.net/t5/Integration-and-Testing/E00040-when-Creating-Subscripti...