Efficient options to retrieve missing tokens?

[jbschwartz]

Hi Folks,

In a seemingly endess project to convert 60,000 customer from AIM to CIM, we failed to record a relatively small  number of tokens along the way.  For about 100 records, tokens were created (Customer, Payment and Shipping), but they failed to be recorded in the database due to errors on our end.

I know that I can log into Auth.net and manually look up each customer record in CIM using the merchant reference id and cut and paste the three tokens one at a time.

I was hoping that there was a faster way.

Any suggestions?

Thanks

J

[RaynorC1emen7 · Accepted solution]

You could try recreate the customer profile, which will give you E00039(duplicate record) read the following post

http://community.developer.authorize.net/t5/Integration-and-Testing/Looking-for-better-duplicate-han...

Then use that customer profile id to get the rest.

[jbschwartz]

Brilliant!

I was going to mention that attempting to recreate the tokens produces the error, but I didn't realize the jewel that if offers: the CustomerProfileID.

Thank you...and the client's Customer Support staff thanks you (the ones that would have looked up each one). ;-)

Jonathan