Error Code: 38

[suzhenghao]

Error Code: 38

Error message: The Global Payment System identification numbers are incorrect. Call Merchant Service Provider.

What should I do?

[Anurag]

Hi @suzhenghao

Its looks to be processor setup issue . 

Please reach out to the customer care at 1.877.447.3938 for futher assistance . 

[suzhenghao]

Is there a specific solution?
such as
1.The problem of bank card
2.The problem of the procedure
3.The problem of authorize.net configuration

[bhav]

As per the error code (https://developer.authorize.net/api/reference/responseCodes.html?code=38). , please talk to GPS processor customer service and then talk to authorize.NET to correct the configuration. 

-Bhavana