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Error Code: 38
Error Code: 38
Error message: The Global Payment System identification numbers are incorrect. Call Merchant Service Provider.
What should I do?
โ01-09-2018 06:21 PM
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Hi @suzhenghao
Its looks to be processor setup issue .
Please reach out to the customer care at 1.877.447.3938 for futher assistance .
Send feedback at developer_feedback@authorize.net
โ01-09-2018 08:52 PM
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Is there a specific solution?
such as
1.The problem of bank card
2.The problem of the procedure
3.The problem of authorize.net configuration
โ01-09-2018 11:31 PM
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As per the error code (https://developer.authorize.net/api/reference/responseCodes.html?code=38). , please talk to GPS processor customer service and then talk to authorize.NET to correct the configuration.
-Bhavana
โ01-16-2018 05:58 PM