Error occurred in connecting to the endpoint

[Neudesic2022]

I'm getting an exception while configuring the webhook in authorize.net . It gives me an error message that says:

"Error occurred in connecting to the endpoint: https://customeruat.ororaconnect.com:8443/api/PaymentGatewayWebhook/saveTransaction."

[Neudesic2022]

Error Message while trying to emulate webhook event:

{

    "status": 500,

    "reason": "PING_FAILED",

    "message": "An error occurred while processing the request. Please note the correlation id for the request and contact Support for more details.",

    "correlationId": "c650e9c6-adce-495d-8601-c7880d57bb93",

    "details": [

        {

            "message": "Error occured in connecting to the endpoint: https://customeruat.ororaconnect.com:8443/api/PaymentGatewayWebhook/saveTransaction"

        }

    ]

}

[zombiecatchers]

Based on the error message you're receiving, it seems that there may be an issue with connecting to the endpoint specified in your webhook configuration. Here are some potential reasons and troubleshooting steps:

1. Ensure that the endpoint URL is correct: Double-check that the URL you're using is accurate and up-to-date. Make sure that there are no typos or errors in the URL.

2. Check that the endpoint is available: Verify that the endpoint you're trying to connect to is up and running. You can do this by trying to access the endpoint URL in your web browser and checking if it loads properly.

3. Check for any firewall or network issues: The error message could be due to a firewall or network issue that is blocking the connection to the endpoint. Ensure that any necessary ports are open and that there are no restrictions on outbound connections.

4. Confirm that the webhook is configured correctly: Ensure that you have configured the webhook correctly with the correct URL and any required authentication parameters.