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Getting Error E00001 in Sandbox When Trying to Delete Customer Profiles
Getting Error E00001 in Sandbox When Trying to Delete Customer Profiles. Nothing has changed in the sandbox account that we can tell. Was working fine yesterday. Just started this morning. We have retried sveral times with the same error.
To note: Getting a list of customer profile ids works fine. It just erros when we try to delete by the customer profile id. Again this worked fine yesterday.
โ08-03-2017 04:58 AM - edited โ08-03-2017 05:01 AM
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I am encountering the same issue when trying to Create and Update Customer Profiles as well. I cannot say whether this worked fine yesterday. No one in my company reported any issues yesterday while testing.
โ08-03-2017 07:35 AM
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Hello @ntates @charlesl1
We are aware of the issue in sandbox and our operations team is working on a solution.
Richard
โ08-03-2017 07:51 AM
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This issue should now be resolved. Please let us know if it's resolved for you or if you continue to have trouble using our sandbox.
โ08-03-2017 11:22 AM
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We're seeing this issue still on a number of API endpoints. including getCustomerProfile
โ08-03-2017 11:29 AM
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@kylepauljohnson Like the previous reporters, was this working before and then stopped working today?
Richard
โ08-03-2017 12:15 PM
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Yessir. Was working probably until about 1.5 - 2 hours ago then suddenlty started throwing errors.
โ08-03-2017 12:21 PM
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The last successful call it looks like that I made was at 11:18 AM PST
โ08-03-2017 12:24 PM
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@kylepauljohnson is this for sandbox or production?
โ08-03-2017 12:40 PM
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Sandbox
โ08-03-2017 01:10 PM

