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Integration issues

Hi Everyone

 

We've been having an issue with our account for long time.

 

The account was not integrating for no reason with our e-commerce software, then we integrate it directly from the DB

 

And now when a buyer tries to pay for something, he gets the following error :

 

The card supplied has been declined. Please verify the information and try again.

 

Any idea ?

 

Thanks in advance

abousnina
Member
1 REPLY 1

"The card supplied has been declined. Please verify the information and try again."

That doesn't look like an authorize.net message. Can you tell us the response message from authorize.net was?

 

It is working for any buyer? or are they all declined?

 

The account was not integrating for no reason with our e-commerce software, then we integrate it directly from the DB

Did you get support from your e-commerce software? How are you integrate directly with your Database?

RaynorC1emen7
Expert