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Invalid refresh token
I'm getting an error when trying to refresh the access token for a merchant. It's an invalid refresh token error. I'm using the same refresh token that was working fine yesterday. This also is not the first time that this has happened. The refresh token seems to invalidate itself after a day or two. Can anyone help me out?
โ10-10-2018 06:30 AM
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Hi @jdoyle112
Thanks for your post . Currently due to a bug the refresh token expiration has been reduced to 8 hours for OAuth clients .
The team is currently working on getting the fix out .
I will suggest to keep updating the refresh token every 8 hours for now as workaround .
Thanks
Anurag
Send feedback at developer_feedback@authorize.net
โ10-11-2018 11:28 PM
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Thanks @Anurag do you have any idea when this solution might be fixed? It's not ideal to ping my server to update the token every 8 hours.
Jack
โ10-16-2018 07:20 AM
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Also there is no documentation on updating the refresh token. How is that done?
โ10-16-2018 10:41 AM
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Hi @jdoyle112
Currently its been planned to be fixed by end of the Oct .
Also can you provide me your client ID on developer_feedback@authorize.net so i can check it further ?
Thanks
Anurag
Send feedback at developer_feedback@authorize.net
โ10-16-2018 10:46 AM - edited โ10-16-2018 10:47 AM
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Hi @jdoyle112
The expiration time issue should be fixed now .
Can you create a new OAuth client and check ?
Thanks
Send feedback at developer_feedback@authorize.net
โ10-23-2018 11:44 PM
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I just got this issue and the OAuth token that I have is 2 days old.
Note: I am working on Sanbox environment.
โ10-31-2018 10:18 AM

