After upgrading to Magento 1.9, payments are processed at the checkout, but there is no success message. After going through the checkout proccess and clicking place order, the payment goes through, but the item stays in the cart and no success redirect occurs. The order shows up normally in the backend as well as processing. There doesn't seem to be a clear solution from Magento. Can anyone point me in the right direction? Even after going over error logs I have no idea what could be causing this. Thank you.
Solved! Go to Solution.
03-17-2015 07:20 AM
Thank you for the help. I was able to solve the problem. I needed to add the mb_string module in the Exhaustive Options (Step 5) of the EasyApache Wizard. I know many people have encountered this issue. If this [Fatal error: Call to undefined function mb_convert_encoding()] comes up it is likely a server issue and upgrades may be required through WHM.
03-17-2015 09:11 AM
Which Magento payment module for Authorize.Net are you using and how do you have it configured?
03-17-2015 08:19 AM
I'm using Authorize.net. I don't have direct post setup.
Enabled | Yes | [WEBSITE] | |
Title | Credit Card (Authorize.net) | ||
API Login ID | ****** | ||
Payment Action | Authorize OnlyAuthorize and Capture | [WEBSITE] | |
Transaction Key | ****** | ||
New Order Status | Processing | [WEBSITE] | |
Test Mode | No | [WEBSITE] | |
Gateway URL | https://secure.authorize.net/gateway/transact.dll | ||
Accepted Currency | US | [WEBSITE] | |
Debug | No | [WEBSITE] | |
Email Customer | No |
Also I have "No" for Credit Card Verification
03-17-2015 08:31 AM
If the Authorize.Net module for Magento you are using is based on our Direct Post Method (DPM) they you must have it properly configured in order for the gateway to POST transaction responses back to Magento.
Richard
03-17-2015 08:35 AM
Thank you for the help. I was able to solve the problem. I needed to add the mb_string module in the Exhaustive Options (Step 5) of the EasyApache Wizard. I know many people have encountered this issue. If this [Fatal error: Call to undefined function mb_convert_encoding()] comes up it is likely a server issue and upgrades may be required through WHM.
03-17-2015 09:11 AM
Sorry, can't see the solution.
Please give me new link.
04-15-2015 01:13 AM