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Hello, I playing in the sandbox and processing credit card information for our windows client.
On the Merchant Email Receipt that I am getting it has this notification that concerns me.
*NOTIFICATION* - An additional copy of this receipt was emailed to MAIN@goodtime.com due to a gateway setting that was passed in at the time this transaction was submitted. If this e-mail address does not belong to someone in your organization, it could indicate fraudulent activity.
Why am I getting this?
I have seen no where that I input the MAIN@goodtime.com email address?
Anyone know why I'm seeing this and what I can do to stop it?
Thank you
Solved! Go to Solution.
โ07-20-2016 01:22 PM
Accepted Solutions
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Hi Gatesay,
You may be using a depreciated field available for both AIM and SIM merchants. The field, x_merchant_e-mail, may be used to send an e-mail address with the merchant's transaction requests. Doing so will cause Authorize.Net to send a transaction receipt to the e-mail address set in x_merchant_e-mail, regardless of any Merchant Interface setting. What this means is, your code is passing this field to the email address MAIN@goodtime.com which is not an email address found in your gateway settings. Such a transaction receipt will include the notification you referenced. To resolve this, you need to make sure to disable the use of x_merchant_e-mail in your code.
Thanks,
Joy
โ07-22-2016 11:03 AM
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Hi Gatesay,
You may be using a depreciated field available for both AIM and SIM merchants. The field, x_merchant_e-mail, may be used to send an e-mail address with the merchant's transaction requests. Doing so will cause Authorize.Net to send a transaction receipt to the e-mail address set in x_merchant_e-mail, regardless of any Merchant Interface setting. What this means is, your code is passing this field to the email address MAIN@goodtime.com which is not an email address found in your gateway settings. Such a transaction receipt will include the notification you referenced. To resolve this, you need to make sure to disable the use of x_merchant_e-mail in your code.
Thanks,
Joy
โ07-22-2016 11:03 AM
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Hi Joy,
Well I went ahead and accepted your solution, because your comments just made me go back and look a little closer at the code. I found way back in the process where that I truely was setting that email address (not sure where I got it) as test data.
The only comment you made that I would like clarification on is:
"Using a depreciated field"
So are you saying that I should not be setting this field?
That I should just let the Merchant account handle the setting of the Merchant email address?
Thanks again for your help, pushing me to dig deeper.
โ07-22-2016 12:50 PM