PaymentProfile Record not found getCustomerProfile

[JeusChristian]

Hello everyone,

I'm having an issue on getting customer payment profile when adding it from the iframe or directly to the CIM sandbox account. The CIM shows that the payment profile was recorded but when i requested to get the Customer payment profiles it returns null. I don't know if this issue also exist on my production account. 

[RichardH]

@JeusChristian, this is a known issue with our sandbox.  Please follow these instructions: https://community.developer.authorize.net/t5/Integration-and-Testing/I-get-the-error-The-record-can-...

Richard

[JeusChristian]

I think this issue on sandbox doesn't persist anymore. I checked and validated the scenario and im already getting the customer payment profile. I hope this issue doesn't resurface again. Thanks!