I'm developing a shopping cart using authorize .net api keys with the "AIM" method. And I got a problem issuing a partial refund that once the transaction has a status of "refundSettledSuccessfully" and when I try to do another refund it returns an error message "The referenced transaction does not meet the criteria for issuing a credit". I'm wondering if this only happens on test accounts or is it not possible to do another refund once the previous refund is settled successfully? Thanks in advance for your help.
07-09-2012 02:49 PM
A second refund can be issued assuming the original transaction has been within the past 120 days and you do not exceed the total amount of the original transaction. Exceeding the amount would generate a different error than what you are receiving, so I would have to assume that the transaction is too old or that you are simply referencing the wrong transaction ID for your second refund attempt.
07-18-2012 02:32 PM