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Recurring payment: Completed payments
Precondition:
- Create new subscription via web panel.
- The start date for this subscription is today(11/27/2017).
Actual behavior:
- The system doesn't approve first payment for subscription.
- All transactions have Pending status.
- Any notifications aren't sent(email and webhooks)
Expected behavior
- The system approves payment and sends notification to webhook
โ11-27-2017 06:09 AM
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Are you testing this in sandbox or Prod env ?
Also what is the status you seeing for the transaction .
Please note
Subscription transactions process at approximately 2:00 a.m. PST on scheduled payment dates. Therefore, the first scheduled transaction is not sent to the customerโs bank for authorization until approximately 2:00 a.m. PST on the start date that you specify when you create the subscription in your account. If you create a subscription with a start date that equals the creation date, the first scheduled payment does not process until after 2:00 a.m. the following day.
https://developer.authorize.net/api/reference/features/recurring_billing.html
Thanks
Anurag
Send feedback at developer_feedback@authorize.net
โ11-27-2017 09:52 AM
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Hello.
I am testing in sandbox.
I have this problem from 21th November. Every subscription from this date has not any completed payments. But today I got notifications about success payments for all subscription.
Why may be a delay in processing payment?
โ11-27-2017 11:17 PM

