After a hard server reboot, we're now getting x_response_reason_text = "This transaction cannot be accepted". I don't know the response reason code, because it's not being sent back to us with the other information. According to the SIM guide, it could be any of these:
3 97 This transaction cannot be accepted. Applicable only to SIM API. Fingerprints are
only valid for a short period of time. This
code indicates that the transaction fingerprint
has expired
.
3 98 This transaction cannot be accepted. Applicable only to SIM API. The transaction
fingerprint has already been used.
3 99 This transaction cannot be accepted. Applicable only to SIM API. The server-
generated fingerprint does not match the
merchant-specified fingerprint in the x_fp_
hash field.
3 103 This transaction cannot be accepted. A valid fingerprint, Transaction Key, or
password is required for this transaction.
I've verified that the fingerprint info is still being generated and submitted with the request; x_fp_sequence, x_fp_timestamp, x_fp_hash are being sent based off of a brand new transaction key, but still the same blank response from the gateway. We have Password-Required mode on.
Does this sound familiar?
