- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sandbox always response with "[E00009] The payment gateway account is in Test Mode" error
Hi,
I am trying to test integration agains my Sandbox account and I am always getting
[E00009] The payment gateway account is in Test Mode.
error, even though the sandbox account is not in Test mode.
I am setting the environment to SANDBOX and providing Sandbox credentials.
Anything I should be looking at to resolve this issue?
Thank you,
GK
โ04-12-2021 11:02 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @EfsDevTeam1,
To disable Test Mode, log into the Merchant Interface at : https://sandbox.authorize.net/ and click Account -> Settings -> Test Mode -> Switch to Live
Certified Authorize.net developers

โ04-13-2021 02:05 AM - edited โ04-13-2021 02:06 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Test Mode was off, that is why i could not understand why I was getting this error.
Turns out setting environment to Sandbox is not enough, for create customer profile request validationMode needs to be set to testMode as well and not liveMode.
That seems to have fixed the issue it seems.
THanks,
GK
โ04-13-2021 09:10 PM

