Is it possible to change the soft descriptor that shows up on customers' statements?
Solved! Go to Solution.
04-16-2012 08:49 AM - edited 04-16-2012 08:50 AM
Hi maross,
At this time, Authorize.Net does not support soft descriptors. It is likely a feature that we will be adding in the future, but it is not something that has a scheduled release.
Thanks,
Joy
04-16-2012 03:22 PM
Hello @rodmerry
Your request to support Soft Descriptors remains on our enhancement list but does not have a scheduled release date.
Richard
01-09-2014 11:22 AM
Hi maross,
At this time, Authorize.Net does not support soft descriptors. It is likely a feature that we will be adding in the future, but it is not something that has a scheduled release.
Thanks,
Joy
04-16-2012 03:22 PM
Thank you Joy.
04-17-2012 07:56 AM
I was wondering if Authorize.net has addressed, or has a firmer plan to address, soft descriptors yet?
01-08-2014 09:25 AM
01-09-2014 11:22 AM
Hi,
I was wondering if you still don't have a scheduled date to support Soft Descriptors? We are currently using Authorize.NET but we are planning to switch if the soft descriptors will not be implemented soon. We have a lot of charge back because our customers don't recognize the transaction when they received their credit card statement.
Thank you.
03-11-2014 08:27 AM
Bump! It's been two years now... Any updates?
03-30-2014 10:23 AM
Any updates ?
06-10-2014 11:06 AM
This thread is marked as having a solution, but I don't see any news of this being supported or how to do it...? Am I missing something?
06-10-2014 11:31 AM
I updated the status to the most current solution, which is that this feature is on our enhancement list, but without a specific time line for implementation.
Richard
06-10-2014 11:45 AM