Hi, we're using AIM and we're passing a transaction description but we only see it when we do a refund not on our PRIOR_AUTH_CAPTURE. Any suggestions?
Here's a code example of a refund where we get the description field:
[FILTERED]&x_relay_response=FALSE&x_type=CREDIT&x_delim_data=TRUE&x_delim_char=%2C&x_encap_char=%24&x_trans_id=459000056&x_card_num=[FILTERED]&x_first_name=First&x_last_name=Last&x_invoice_num=W120822008&x_description=2013-05-092013-05-16+++++++++++++++++++++++Windjammer+Landing+Villa+Beach+Resort++306-2725&x_amount=4261.69&x_test_request=FALSE"
Here's a code example where of a Prior Auth Capture where we don't get the description:
[FILTERED]&x_relay_response=FALSE&x_type=PRIOR_AUTH_CAPTURE&x_delim_data=TRUE&x_delim_char=%2C&x_encap_char=%24&x_trans_id=4600002694&x_customer_ip=127.0.0.1&x_invoice_num=W120827058&x_description=2012-11-192012-11-20++++++++++++++++++++++++++++++++++++++++++Ramada+Cancun+City069-865848&x_amount=42.81&x_test_request=FALSE"
08-28-2012 07:25 AM - edited 08-28-2012 07:33 AM
The most likely answer is it isn't being passed properly. Have you copied and pasted the description to a print just before the transaction is created, so you can make sure it's actually there? Does the description show up in your control panel if you look up the transaction?
08-29-2012 12:37 PM