Hi,
Late Tueseday 9/5 I was trying to issue a VOID or CREDIT on txnid=60029123853 generated earlier in the day. The Transaction Search Report from sandbox.authorize.net shows it to be in "Pending Settlement" at the time of the transaction. My code 1st attempts a VOID, and if an error is returned it then tries a CREDIT.
The error "The transaction cannot be found" on the VOID is what I normally receive when the txn has already settled and is unavailable for a VOID. The subsequent CREDIT txn would usually then proceed with an APPROVAL.
In this case, I get back the Not Found error message when I would expect an APPROVAL, since the original AUTH has not yet settled. Or is "Pending Settlement" some in-between state?
My log file with the transaction object embedded follows ...
# Logfile created on 2017-09-06 00:37:27 +0000 by logger.rb/47272
I, [2017-09-06 00:37:27 #17430] INFO -- CCACHutils.rb: BA#: 899786
I, [2017-09-06 00:37:27 #17430] INFO -- CCACHutils.rb: $debug= false; $testmode= FALSE
I, [2017-09-06 00:37:27 #17430] INFO -- CCACHutils.rb: TXNTYPE: CREDIT; TTYPE: ACH; AMT: 3.10; ORIGAMT: 3.10; TXNID: 60029123853
I, [2017-09-06 00:37:27 #17430] INFO -- CCACHutils.rb: SANDBOX: true
I, [2017-09-06 00:37:27 #17430] INFO -- CCACHutils.rb: ACH_ACCTNO: XXXXXXXXXXXX8399; ACH_ROUTING_CODE: 091905444; ACH_ACCT_TYPE: BUSINESSCHECKING; ACH_ACCT_NAME: roger dodger;
E, [2017-09-06 00:37:29 #17430] ERROR -- CCACHutils.rb: Payment error message: VOID: The transaction cannot be found.
I, [2017-09-06 00:37:29 #17430] INFO -- CCACHutils.rb: Try CREDIT ...
E, [2017-09-06 00:37:29 #17430] ERROR -- CCACHutils.rb: Payment error message: The transaction cannot be found.
E, [2017-09-06 00:37:29 #17430] ERROR -- CCACHutils.rb: (charge_cc_ach: Authorize.Net CREDIT rejected: The transaction cannot be found.
I, [2017-09-06 00:37:29 #17430] INFO -- CCACHutils.rb: Authorize.Net ACH response: 3,2,16,The transaction cannot be found.,,P,0,,,3.10,ECHECK,credit,,,,,,,,,,,,,,,,,,,,,,,,,,1B6C7BC26C6E7FF0DB658B384C34674D,,,,,,,,,,,,,XXXX8399,Bank Account,,,,,,,,,,,,,,,,,
I, [2017-09-06 00:37:29 #17430] INFO -- CCACHutils.rb: Authorize.Net ACH complete $authorize_net_xactn: #<Payment::AuthorizeNet:0x007f8dce73a8d0 @url="https://test.authorize.net/gateway/transact.dll", @delim_data="TRUE", @relay_response="FALSE", @version="3.1", @type="CREDIT", @method="ECHECK", @transaction_id="0", @Test_transaction=false, @login="XXXXXXXX", @password=nil, @transaction_key="XXXXXXXXXXXXXXXX", @amount="3.10", @routing_code="091905444", @account_number="XXXX8399", @account_type="BUSINESSCHECKING", @bank_name="Minnesota Lakes Bank", @account_name="roger dodger", @required=["method", "type", "login", "test_request", "delim_data", "relay_response", "transaction_key", "amount", "routing_code", "account_number", "account_type", "bank_name", "account_name"], @Test_request="FALSE", @data="x_Method=ECHECK&x_Type=CREDIT&x_Login=XXXXXXXX&x_Tran_Key=XXXXXXXXXXXXXXXX&x_Amount=3.10&x_Trans_ID=60029123853&x_Bank_Acct_Name=roger+dodger&x_Bank_Acct_Num=XXXX8399&x_Bank_Acct_Type=BUSINESSCHECKING&x_Bank_Name=Minnesota+Lakes+Bank&x_Bank_ABA_Code=091905444&x_Test_Request=FALSE&x_Delim_Data=TRUE&x_Relay_Response=FALSE&x_Version=3.1", @response_plain="3,2,16,The transaction cannot be found.,,P,0,,,3.10,ECHECK,credit,,,,,,,,,,,,,,,,,,,,,,,,,,1B6C7BC26C6E7FF0DB658B384C34674D,,,,,,,,,,,,,XXXX8399,Bank Account,,,,,,,,,,,,,,,,,", @response="3,2,16,The transaction cannot be found.,,P,0,,,3.10,ECHECK,credit,,,,,,,,,,,,,,,,,,,,,,,,,,1B6C7BC26C6E7FF0DB658B384C34674D,,,,,,,,,,,,,XXXX8399,Bank Account,,,,,,,,,,,,,,,,,", @result_code=3, @result_reason_code="16", @result_reason="The transaction cannot be found.", @authorization="", @avs_code="P", @order_number="0", @md5="1B6C7BC26C6E7FF0DB658B384C34674D", @cvv2_response="", @cavv_response="", @error_code="16", @error_message="The transaction cannot be found.">
I, [2017-09-06 00:37:29 #17430] INFO -- CCACHutils.rb: @result_code=3
Can you see the reason for this response?
Thanks,
Dick Wieland
WIline Inc
