How do we know when a transaction needs to be refunded rather than voided?
Is there a way to tell if the transaction has already been processed by the bank and a refund is required instead of just a void without attempting to void and being notified that way?
Solved! Go to Solution.
10-24-2016 07:09 AM
Hello @Devin
If you perform a getTransactionDetails and the status is unsettled, then you must use a Void which cancels the entire transaction. If it is settled, you may issue a refund up to the total amount of the settled transaction.
Richard
10-24-2016 07:42 AM
10-24-2016 07:42 AM
10-27-2016 06:47 AM