Hi,
According to the https://support.authorize.net/authkb/index?page=content&id=A732&actp=search&viewlocale=en_US&searchi... the following transactions are eligible for settlement:
I was wondering why Decline and General Error transactions are sent for settlement? Aren't these statuses final?
Thank you
Solved! Go to Solution.
03-09-2012 09:21 AM
Great question Svetozar.
Settlement is a process to close out a day’s batch. All transactions processed during a settlement period are eligible for settlement. However, only transactions that are refunded or captured/pending settlement are submitted to the processor for funding. As long as the batch has encounters no errors, declined, voided and general errored transactions are marked as settled successfully, even though additional action has been taken on them.
Hope that clears things up.
Thanks,
David
03-12-2012 11:54 AM
Hi Svetozar,
I can confirm to you that transaction status of error, declined and void will never changed to any status after they are settled. Like what David mentioned, only authorized transactions with a status of Captured/Pending Settlement will change to Settled Successfully, if the transaction is Authorized/Pending Capture and was later captured this will also change to settled successfully.
Just to clarify further, we really only "settle" these transactions within our system for the purposes of logical reporting. By moving them into a group with the successful transactions for a given day, it simply allows you to review your transactions by day.
Thanks,
Joy
03-12-2012 03:02 PM
Great question Svetozar.
Settlement is a process to close out a day’s batch. All transactions processed during a settlement period are eligible for settlement. However, only transactions that are refunded or captured/pending settlement are submitted to the processor for funding. As long as the batch has encounters no errors, declined, voided and general errored transactions are marked as settled successfully, even though additional action has been taken on them.
Hope that clears things up.
Thanks,
David
03-12-2012 11:54 AM
David,
Thank you for the explanation. It's clear now.
Just one more question. Can we assume that the status of error, declined and void transactions will not change after the settlement process? E.g. a declined transaction will not be changed to settledSuccessfully?
Thanks,
Svetozar
03-12-2012 12:11 PM
Hi Svetozar,
I can confirm to you that transaction status of error, declined and void will never changed to any status after they are settled. Like what David mentioned, only authorized transactions with a status of Captured/Pending Settlement will change to Settled Successfully, if the transaction is Authorized/Pending Capture and was later captured this will also change to settled successfully.
Just to clarify further, we really only "settle" these transactions within our system for the purposes of logical reporting. By moving them into a group with the successful transactions for a given day, it simply allows you to review your transactions by day.
Thanks,
Joy
03-12-2012 03:02 PM