I don't know where else to post this.
We had the same email address listed under 2 users both set to recieive merchant receipts in email.
None of the email receipts were going through until I eliminated the double email.
Thought I should put my findings somewhere to help others.
04-30-2012 01:28 PM
I've just tested this on my own account and I'm not able to replicate the issue. One thing that comes to mind is that a duplicate address in the "To" field of an email might be something that triggers some spam filters. I would be curious if you see this happening on your account for other email systems other than the one that you already tested.
05-07-2012 01:32 PM