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Planned System Maintenance Notification - Production - 10/05/2019

On Thursday, October 05, 2019, we will be implementing planned payment gateway updates in our Production environment. Beginning at 9:00 PM until 9:30 PM Pacific, the following services will be intermittently inaccessible:


  • Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions)
  • Merchant Interface access, including Virtual Point of Sale (VPOS) access
  • Reseller and Partner Interface access
  • The Authorize.Net hosted payment form and Simple Checkout
  • CAPTCHA verification
  • Automated Recurring Billing (ARB) API
  • Advanced Fraud Detection Suite (AFDS) — transactions will process as if AFDS filters are not enabled
  • Authorize.Net mPOS app transaction processing (Android and iOS)
  • Verified Merchant Seal

Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window. We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.

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