Ever since the fire at ANET shut down its service a few months back, we are receiving alot less transaction errors. We would normally get 4-5 email errors a week where the transaction would be received by ANET but we would never get the response relay info back resulting in an error. Of course every time I try to call ANET about this, customer service would be clueless or give me the wrong information, of course after waiting 20-30 minutes on the phone. Sorry had to throw that out there. But anyway, I am glad to see that maybe ANET fixed some other problems after recovering from the fire incident.
09-17-2009 08:12 AM
Unfortunately, it's still happening.
We have had the same frustration about customer service on this issue.
There is an extensive discussion here:
http://community.developer.authorize.net/t5/Integration-and-Testing/relay-response-not-working/m-p/6...
11-03-2009 08:36 AM