sandbox registration does not send an email

[mhmd_abujoudeh]

Hello, I am attempting to register a new account on https://developer.cybersource.com/hello-world/sandbox.html. The page displays the profile ID, key, and secret, and indicates that I should receive a confirmation email; however, I never received that email.

Thank you for creating Cybersource’s sandbox account.
You should have received an email with instructions to create an account on Test Enterprise Business Center.

[dhananjayT97]

I'm experiencing the same issue and have tried multiple emails.

[clemmie234]

I’m experiencing the same issue on Brawl star iOS. I’ve tried using multiple email addresses, reinstalling the app, and repeating the process several times, but the issue still persists. It seems to be a common problem, and I hope the team can look into it and provide a fix soon.

[JorvikRivercres]

Same here.

[rajvpate]

@JorvikRivercres  @clemmie234 @dhananjayT97 @mhmd_abujoudeh : Thank you for reporting this. It has now been fixed and you should be able to sign up successfully. Using the same Sandbox Credentials, you may also access the AI Assistant to help with Integration questions  here: https://developer.cybersource.com/ai-assistant-landing-page.html