cancel
Showing results for 
Search instead for 
Did you mean: 

Who Me Too'd this topic

Customer Payment Profile ID not found - frequently

Dear Team,

 

Could you please explain in detail, Why this error getting "Customer Profile ID or Customer Payment Profile ID not found" frequently?

 

Why the payment profile is deleting automatically in the authorize.net?

If a customer placed an order successfully for the first time then doing recurring billing for that order, few customers are getting an error "payment profile id  not found."

 

Please respond to this error message.

 

Your help much appreciated.

 

Thank you!

Srinivas D.

 

 

 

 

 

srinivasaD123
Member
Who Me Too'd this topic