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jmagaro88 · 10-09-2014

I have a Pingdom test running constantly to let me know when CIM is down. It checks on uptime for https://api.authorize.net/xml/v1/request.api. Just got an alert that it is down as of 10:20 PM EST.

jmagaro88 · 09-27-2014

We are using CIM to process payments. We have a recurring cron job that seems to be running fine. But when attempting to create a new payment profile, we have been experiencing this error message since 5:53 AM EST. [2014-09-27 09:53:36][----Request--...

jmagaro88 · 09-18-2014

I am experiencing a timeout issue on CIM as of 11 PM EST. Our last successful transaction and payment profile was created at 10:55 PM EST. Profile response, shipping address response, and payment profile response all looked normal and time for API ca...

jmagaro88 · 01-02-2015

By the way, I think this has been at least the 5th time within the last 12 months that CIM has gone down. While I don't expect 100% uptime, it's outrageous that there's not even a notification system for when the payments system goes down and no desc...

jmagaro88 · 01-02-2015

Yep. I was just coming on to post about this. For me, it's been down since 9:01 PM EST. At first, I couldn't log into my account and I couldn't put through any transactions even without CIM. Now, those seem to be fixed, but I'm still getting the 45 s...

jmagaro88 · 10-09-2014

Just tried a test transaction. Got this curl error:[2014-10-10 02:34:32][----Request----]MASKED----CURL ERROR----Operation timed out after 45000 milliseconds with 0 bytes received[2014-10-10 02:35:17][----Response----][ Time Taken for the API CALL : ...

jmagaro88 · 09-27-2014

I spoke with Rackspace and they figured out the problem. Apparently, it was an issue with the NSS package issued by RedHat for CentOS. It affected any servers running CentOS trying to connect via SSL. Rackspace restarted my Apache and it fixed the is...

jmagaro88 · 09-27-2014

We have a backup checkout system with Volusion that does not use CIM. It stores customer information and credit card data on Volusion servers. That is working fine, so it must be an issue exclusively with CIM and the SSL certificate for the API or so...

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CIM is down

SSL Certificate Problem (Another Authorize.net Outage)

CIM Timeout Issue as of 11 PM EST

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