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Waterhouse · 12-10-2018

I'm trying to update arb subscriptions to point at new customer payment profiles. However, the API returns error E00013 with message "Phone is invalid. Phone can be one of following formats: 111- 111-1111 or (111) 111-1111." I'm not even submitting t...

Waterhouse · 01-12-2019

I did a little experimenting, and the update request only succeeds if both the old payment profile and the new payment profile have phone numbers in US format, which means that it's impossible to make this work for international customers. Is there a...

Waterhouse · 01-09-2019

I can also confirm that this is the way things are. It's very difficult to know whether a subscription has failed. If a subscription payment is declined after the first payment, there's currently no way to be notified of that fact. No webhook notific...

Waterhouse · 01-06-2019

Yeah. Would it work if I omitted it?

Waterhouse · 01-04-2019

I really don't see how this could anything other than an anet bug createCustomerProfile: passes validationtransactions using stored profile information: passes validationcreate subscription with stored profile information: passes validationcreateCust...

Waterhouse · 01-04-2019

This happens to all of our customers that enter a new card regardless of what country they're from

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Update ARB Subscription Request - Error E00013

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