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mwh · 01-24-2017

A credit card payment can only be refunded for up to 120 days without having to resort to using ECC. ECC is cumbersome and creates PCI compliance hassles. Competitor gateways can often refund transactions up to a year after they happen. Please extend...

mwh · 05-28-2020

I think the best solution is to make the refund window longer than 120 days. The current 120 window is way too short. Many competitor gateways operate with a 365 day window. I send in an idea to extend the window all the way back in 2017 in the Ideas...

mwh · 05-16-2011

It appears that the CIM process now has a hosted option. It does look like a way to get out of the business of collecting card info and creating payment profiles. However, it seems like such a heavyweight solution. The integration effort into an exis...

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extend refund window past 120 days

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