Print receipt from Chrome using system dialog does not work

[NiceGuyIT]

I was advised to submit an idea here.

When printing a receipt in Google Chrome, clicking on "Print using system dialog" closes the window. This happens in production as well as the sandbox.

STR

1. Create a transaction.
2. Search for the unsettled transaction.
3. Click on the transaction ID to bring up the Transaction Detail.
4. Click on Print to open the transaction in a new window.
5. Click on Print Receipt in the upper right corner.
6. Click on Print using system dialog... (Ctrl+Shift+P)
7. The system dialog does not appear and the window closes.
8. Hitting Ctrl+Shift+P does the same thing and causes the window to close
9. If I do not click on Print Receipt, I'm able to get to the Chrome print dialog as well as the system print dialog.
10. If I click on Print Receipt and stay within the Chrome print dialog, it works.

Note

• This happens in incognito.
• This happens in the guest window.
• This does not happen when printing from other web pages.
• This does not happen in Firefox.
• This does not happen on the Mac or Linux.

Environment

• Windows 10 Pro, Build 17134.765
• Google Chrome Version 74.0.3729.169 (Official Build) (64-bit)
• The default printer is a network printer that is online and available.

[tiffanyadams582]

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[tiffanyadams582]

Hey there!

Clicking "Print utilizing network dialogue" when printing a receipt in Google Chrome dismisses the window. This occurs both in development in the sandbox.

To begin, make a transaction.
Look for the transaction that hasn't been completed.
To view the Transaction Detail, click on the transaction ID.
To open the transaction in a new window, click Print.
In the top right corner, select Print Receipt.