API call createCustomerProfileFromTransactionRequest problem

[fightmander]

hello guys,

So we have a system that for different reasons didn't create the customer/payment profile when needed, but we have transactions, i saw the api call createCustomerProfileFromTransactionRequest which creates the customer and payment profiles. when i try the call, it create the profiles for some but not for other transId, i saw in the documentation that, Tokenized transactions (e.g. Apple Pay) should not be used to create payment profiles. so i wonder if this is the only restriction.

any help is welcome, thanks!.

[RichardH · Accepted solution]

Hello @fightmander 

When creating a customer profile using a transaction id, it must have settled within the last 120 days, otherwise creating a customer profile will fail.

Richard