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AVS Disabled, Appears Transactions Still Declined Due To AVS
We are getting transactions declined because of AVS, even though we have AVS disabled. Has anybody else experienced this? If so what was the cause? Our General AVS settings for B,E,R,G,U, and S are all "Allow, Report Triggered Filters". Our address and Zip Code REsponses are "Allow, Report Triggered Filters" for N, and "Allow" for A,Z,W,Y.
โ08-04-2017 08:01 AM
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Hello @cruzmoan
Is this with your production or sandbox account? If production, may I suggest contacting customer support by phone at 877-447-3938. They have additional tools available to them to help diagnose your issue.
If a sandbox transaction, please provide a sample request and response with any sensitive information removed.
Richard
โ08-04-2017 08:07 AM