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AVS mismatch prevention

We get a lot of calls and emails about AVS mismatch. Customers think we have billed them twice and we have to take time to explain that we didn't and the pending transaction will be removed.

 

I read somehwere on the fourm about doing an authorization first for $0.00 and then the transaction if it is successful.

Is this the way to go?

 

 

jrockfl
Contributor
10 REPLIES 10

Why the heck would they solve it? Not solving it gets them more money.